Headquarters of the Spirituality While Alive Taskforce (SWAT)
Will no one rid me of this troublesome client?
I show up, precisely at 7:15 am, as promised. Yes, it is certainly earlier than most of my first calls of the day. But seeing as though this client had begged, yea, implored Tech Support for someone with extensive knowledge of blade servers, I relented and agreed to show up at that un-divinity like hour.
Sistertech loves reading the Psalms. There always is something there to provide encouragement. The Psalm today is no exception.
1In you, O Lord, I take refuge;
let me never be put to shame.
Some clients are whiners. They complain about any and everything, before, during, and after our service calls. I take refuge in The One In Charge. Nothing anyone say about me can put me to shame.
2In your righteousness deliver me and rescue me;
incline your ear to me and save me.
3Be to me a rock of refuge,
a strong fortress, to save me,
for you are my rock and my fortress.
Just got off the phone with panicked client. Seems slew of dastardly viruses have infected his hard drive. He’s in pretty bad shape. So is his laptop. Not much Sistertech could do by phone but offer what little reassurance I could. My advice to others? There are two key lines of defense.
First, take a deep breath. Lay your hands on the computer and say this prayer.
Prayers for protection of a computer
Visit this computer, O One In Charge, and drive far from it all the snares of the enemy; let your holy angels dwell with it to preserve it in peace; and let your blessing be upon it always.
Amen.
Second, get yourself good virus protection. Pay for it if you have to. Install it. Activate it. Keep it on. Use it early. Update it often.
I’m just sayin’…
Oh no. Another call.
We know that death is not the end of life. It is, for many computers and peripherals, only the beginning of that new life which has been preordained for them. Still, delivering the news to the owners of deceased devices can be tricky. Owners go through the typical stages: denial, anger, bargaining, depression, and finally, acceptance.
I had to give “the news” to a client this afternoon for her wireless keyboard.
Here’s the prayer I gave. It’s for a deceased computer, but I also use it for peripherals. You might want to keep it handy.