Home again!

What an adventure Sistertech has had! Quite a trip! (No, not that kind of trip!) We angels do not actually experience wing lag, or “jet lag” as you call it. But I must admit that after the long and rather complicated R&R — that’s reconnaissance and rescue — mission to which I was assigned, that one’s wings do become a bit down in the pinions. The remedy? A nice, long soak, a massage, and an expert wingicure at the Bethsaida Spa. I guarantee you’ll feel born again. (No, not that kind of rebirth!)

Where has Sistertech been? I am afraid you are not authorized to receive this information. Let’s just say that we Internet savvy, tech, and social media types have been exceedingly busy behind the scenes the past six months or so. Aside from that hint, my wings are sealed.

I can say unreservedly, however, that it is good to be back!

And the ransomed of the LORD shall return
and come to Zion with singing;
everlasting joy shall be upon their heads;
they shall obtain gladness and joy,
and sorrow and sighing shall flee away.
— Isaiah 51:11

St. Luke

Luke was a physician, but he did a lot of writing, too. He still does a lot of writing and holds workshops on technical writing and documentation. We gave him an iPad for his feast day. He was thrilled. He said recording his roadtrip with Paulie and writing the Gospel would have been a lot easier to write with the iPad.

And when he saw their faith, he said, “Man, your sins are forgiven you.” (Luke 5:20)

Sistertech is so glad Luke recorded this. End users do tend to drive support staff a bit crazy sometimes. But it’s hard to stay mad at them when they have so much faith in one’s technical ability to absolve their sins, er…, resolve their issues. Especially the ones of their own making.

O One In Charge, who inspired your servant Luke the physician to set forth in the Gospel your love and healing power: Graciously continue in your IT servants this love and power to heal.
Amen.

Top 3 defenses against viruses

Our prayer switchboard has been busier than Sistertech can remember. (Well, there was the Y2K hysteria, but that’s a whole other matter.)

There are some nasty viruses out there, folks. Sistertech wants to remind you that you are never alone. Never. In addition to The One In Charge, there are some of the saints whose job is to protect you and your tech equipment from harm. Keep these prayers handy.

1. For Protection from Worms, Viruses and Other Plagues

Let your continual mercy, O One In Charge, cleanse and defend your servants’ computers. Protect and govern these computers by your goodness because they cannot continue in safety without your help.
Amen.

2. St. Michael the Archangel
St. Michael, Archangel, defend us in battle. Be our protection against the wickedness and snares of hackers. Ask The One In Charge to rebuke them, we humbly pray; And do thou, O Prince of the Heavenly ISP, by the power of The One In Charge, thrust into hell _____ (state name of the operating system you despise) and all daemons who prowl about cyberspace seeking the ruin of computer users.
Amen.

3. The Lord’s Prayer

When you surf the Internet do not heap up browser windows as some users do, who think they will access more websites because of their many screens. Do not be like them, for The One In Charge knows what you need before you click a link.

Surf the ‘Net this way:
Our portal in cyberspace,
hallowed be thy domain.
Your will be done,
on my desktop as it is on your server.

Give us this day our daily bandwidth.
And forgive us our neighbor netting
as we forgive those who steal wireless from us.
And do not bring us to the time of ctl-alt-del,
but rescue us from malicious viruses and worms.
For thine is the kernel, the processor,
and the gigaPOP forever.
Amen.

If it’s easy to worry about, it’s easy to pray about

A new day. A new challenge. Think angels don’t have challenges? Ted is a case in point. He is a great guy. Don’t get me wrong. But he’s one of those “visionary” types. Yesterday he was talking to me about Web 9.5 and was worried whether his servers were up for its demands. The guy was getting stressed out. Last I checked only a few of you were up to Web 3.0.

Sistertech has learned that with some clients it is best to give them something “easy” to worry about. So I tried to remind Ted of the little things, the everyday things, the here-and-now things that he could worry about. Today.  I gave him this little prayer. Simply as 1-2-3. Ted was remarkably calm and focused in just a few moments.

Why not give it a try? It’s a great prayer with which to start your day.

1.1.1
May The One In Charge bless us this day, keep us from evil viruses, and bring us stable wireless connectivity.
Amen.

Lusting in Las Vegas

Dear Sistertech:

My wife is in lust! And she can’t get it under control. We live in Las Vegas — and it’s not that kind of lust she’s having problems with. She’s lusting after a new iPad. She was going to downsize and get a netbook, but she says the latest iPad had her at “On”. The problem is it’s going to take a some time to scrape together the money. All she thinks about is the iPad. She basically ignores me and our two sons. They’re worried about their Mom. I am, too.

Can you help us?
Lusting in Las Vegas

Dear Lusting,

Affairs of the heart between humans and their tech devices often do impact the relationships humans have with other humans. Sistertech recommends you both take some time to reflect upon two prayers from The Book of Uncommon Prayer. The first is prayer 6.9, For a Tech Convention or Meeting. Here’s the relevant part:

Teach us in all things to seek first your honor and glory.
Guide us to perceive what is right,
and grant us both the courage to pursue it
and the grace to accomplish it.

We’ve found that lust is rather closely related to fear. For some reason, known only to The One In Charge, sometimes humans are fearful due to insecurities about themselves or about what others will think of them. Thus, humans often find it difficult to be happy with who they are or with what they have. They went over this in our initial SWAT training sessions. At the time Sistertech found it dreadfully confusing. But Paulie assured us there was a documented link between fear and lust. I started to raise my wing to ask another question about this — Paulie seemed to know an awful lot about lust! — but by that time he’d gotten to the next human frailty. At any rate, experience has shown the wisdom in Paulie’s lecture.

The second prayer may help you and your wife address her fears. Prayer 1.1.8 is one of the daily prayers for morning. I suggest adapting it a bit in your case.

O One In Charge,
source of all good desires, all right judgments, and all just works:
Give to us that peace which the world cannot give,
so that our minds may be fixed on what we are supposed to be doing,
and that we, being delivered from the fear of our supervisors,
may live in peace and quietness.
Amen.

As I said, one could easily adapt the prayer along these lines:

Give to us that peace which the world cannot give,
so that our minds may be fixed on the things we already have,
especially those daily blessings so freely given to us through your love,
and that we, being delivered from our fears and insecurities,
may live in peace and quietness.
Amen.

We hope these two prayers will help you and your wife.

Yours in faithful obedience to The One In Charge,
Sistertech

PS: Please let us know which iPad you get! In fact, how about one for each member of the family?

When a device dies

According to our prayer center volume stats, prayer requests about dying and deceased devices are up significantly. When it’s someone’s first iPhone or Blackberry the deaths can be difficult. Our first advice to owner is a simple one: remember to pray. The following prayer is recommended when you’re dropping off the device for recycling.

5.5.3  Prayer of Commendation

Into your hands, O merciful One In Charge, we commend you servant ______ (state name of computer or device). Acknowledge, we humbly beseech you, a component of your own fold, a device of your own flock, a product of your own redeeming.  Receive her (or him) into the arms of your mercy, into the blessed rest of everlasting peace, and into the glorious company of the saints in light.

May her (or his) micro-processor chip and the chips of all the departed, through the mercy of The One In Charge, rest in peace.

Amen.

From The Book of Uncommon Prayer, p. 132.

Photo by cogdog via Flickr.

Blessed are the technicians

I was meditating this evening on Psalm 41. It reminds me of the hard work computer and network technicians do in their ministries.

Blessed is the one who considers the poor!
In the day of trouble The One In Charge delivers him;
The One In Charge protects him and keeps him alive;
he is called blessed in the land;
you do not give him up to the will of his enemies.
The One In Charge sustains him on his sickbed;
in his illness you restore him to full health.
As for me, I said, “O One In Charge, be gracious to me;
heal me, for I have sinned against you!”

Just as The One In Charge considers those who are poor and in trouble, you computer techs do the same thing for the hapless or unfortunate computer user. You restore those computers and networks to full health. Yes, even when the computer or network users have sinned against commonly accepted safe-computing practices.

Why, it sounds like something right out of The Book of Uncommon Prayer:

My brother (or sister), every Technician is called to follow information technology practices, serving The One In Charge, through the power of the spirit of innovation. The One In Charge now calls you to a special ministry of servanthood directly under your supervisor. In the name of The One In Charge, you are to serve all computers and networks, particularly the poor, the weak, the sick, and the lonely.

As a Technician in your community, you are to study the holy manuals, to seek nourishment from technical journals, magazines, and blogs, and to model your life upon them. You are to make The Exemplar of Love known, by your word and deed, to those among whom you live and work.

You are to interpret to your community the needs, hopes,
and concerns of cutting edge technology.

You are to assist your supervisor in the execution and dissemination of technical releases from The One In Charge, and you are to carry out other duties assigned to you from time to time. At all times, your life and teaching are to show people that in serving the technologically needy they are serving The One In Charge.

Kind of tugs at your heart, doesn’t it?

Photo by Aleera

6.16 For Relief from Anxiety

Dear Sistertech,

I’m a new sysadmin for [company name redacted]. This is my first time conducting major updates across our network. What’s worse is that we’re also changing the operating system to [name of OS redacted]. I can’t get any sleep! I’ve never been so nervous in my life. I’m not sure what to do to get my mojo back.

Please help!
Anxious in Albany

Dear Anxious,

This is indeed a potentially terrifying time in the life of both the network and the system administrator. Sistertech implores you to take three deep breaths. For some reason one deep breath is never enough. Here is a prayer that should help.

Grant me, O One In Charge, not to be anxious about earthly things, especially about new program updates and operating system changes. Help me now, even as I face these momentous choices, to make those choices that will avert the cascading failure of my computer and the entire network.
Amen.

from The Book of Uncommon Prayer, p. 153.

Yours faithfully in service to The One In Charge,
Sistertech

PS: If you need a more specific prayer, simply contact Tom the Intern at: tomtheintern@sistertech.com.

.16 For Relief from Anxiety

Grant me, O One In Charge, not to be anxious about earthly things, especially about new program updates and operating system changes. Help me now, even as I face these momentous choices, to make those choices that will avert the cascading failure of my computer and the entire network.

Amen.

For tech devices who are traveling

For those tech devices traveling on Labor Day:

O One In Charge, whose glory fills the whole creation, and whose presence we find wherever we go:Preserve those devices that are traveling. Surround them with your loving care; protect them from every danger; and bring them in safety to their journey’s end. Take care of their owners, too.

Amen.

from The Book of Uncommon Prayer, p. 144

Photo: “Alone” by Giorgio Montersino

3 Quick Ways to Deal with Puzzling Psalms

Dear Sistertech,

I was minding my own business, listening to Psalm 119 on my iPod, and I hear this:

Oh, how I love your law!
It is my meditation all day long.

So far, so good. And a little later:

I have more understanding than all my teachers,
for your decrees are my meditation.

And then this:

I do not turn away from your ordinances,
for you have taught me.

I love the laws of The One In Charge, but in my job I’m bending the rules all the time. And that stuff about “one upping” your teachers made me nervous.  I’ve been a programmer about 9 years. Sure, I know a lot of things. But there are other guys here with way more experience. I thought listening to the Psalms on my way to work would be a good idea. Now I’m not so sure.

Thanks for your help,
Puzzled in Palo Alto

Dear Puzzled,

You are not alone. There is one thing users of Dave’s songbook have to realize: He has a rather unnerving ability to write whatever is occupying his mind and weighing on his heart at any given moment. This means reading of any Psalm can be a real roller coaster ride, let alone reading a few back to back.

That being said, here are three quick ways to deal with puzzling Psalms.

1. Put yourself in your old shoes

You name it, Dave’s experienced it. Well, nearly everything. You come to a verse or an entire Psalm that speaks to a time when things were not going so well for Dave. Dave says that when he goes through some songs he often comes face to face with the “old Dave”. Rather than have it bring back bad memories, he uses it as an opportunity for thanks. You can, too. Let’s say things are going really well in your life now. Thank The One In Charge for bringing you through the rough times and for the successful transformation of the “old you” to the new and momentarily, at least, improved you. On the flip side, when things are not going particularly well, practice taking encouragement from Dave’s triumphs. Doing so could give you that little boost of confidence and faith you need to face a particularly grueling day of pounding code.

2. Put yourself is someone else’s shoes

Although Dave variously comes across as besieged, whiny, friendless, arrogant, or a self-centered jerk at times, learning about Dave’s struggles can help you become more compassionate. Find someone who could use a little bit of compassion. If you can’t find a likely candidate, look in the mirror. On a personal note, Sistertech has learned a great deal from the Psalms about human nature, especially working with difficult personalities. So rather than being turned off by a Psalm, let it remind you to practice looking at things from someone else’s perspective. Besides, the practice will come in handy when you are designing software.

3. Go window shopping for some new shoes

Dave says he thinks about how things would have gone with Goliath had he been wearing snowshoes instead of sandals. Frankly, I never can tell when the guy is pulling my wings or not. But I think I understand what he means. Imagine having a different skill set — or pair of shoes — for the situation you are in. Follow up on the hints Dave scatters throughout his songs. Imagine having more knowledge than your teachers. Get specific. What type of knowledge would that be? How would you acquire it? What would it be like to meditate — really meditate — on The Document?  Now go ahead. Try out those new shoes. They might actually fit.

Yours faithfully,
Sistertech